Being new to Las Vegas, I called the car dealer and asked them where to have my car repaired. It was damaged during transport. They told me this is where they send everyone. AW was really nice when I went there and explained what happened. They told me to file a claim with my insurance company and they would take care of it under the comprehensive portion of the policy. I did and the insurance company took over. That's when the problems started. AW gave me an estimate, the insurance company came in $2000 less. Back and forth between the two the finally came to an agreement, the original estimate I was given. This process took a month. AW didn't even touch the car for 2 weeks, because they couldn't get an answer from the insurance company. Not true. The insurance company called them, and so did I, during those 2 weeks. All this time the clock is ticking on the rental car I had. The car finally got repaired, and looked fine. Will I ever use them again, no. After going to the car dealer and complaining about AW, I was told by a service person they have to send people there if someone calls. If I would've gone into the dealer they would have sent me somewhere else, not to AW. Avoid AW at all costs.