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  • I've been a client of MCV for at least 12 years. I had always loved going and getting wonderful haircuts by creative and extremely talented stylists. However, after some time certain portions of the service started to slide. Also treatment to certain former stylists by the salon left a really bad taste in my mouth. I now only buy my product here. The last time I purchased my product I was treated exceptionally rude by the front desk. She was completely uneducated on product and even more uneducated on the computer system. I have been an Aveda Pure Privilege member for 10 years, my number has been saved in the system for at least 6 years. The front desk girl refused to look for the PP number in my file where in the past, it was never an issue. She was very rude, refused to call PP to look up my number, it was a mess. Finally, after my pushing, she looked it up on my file. Thank goodness Rejuvenation is in town now. I'll buy my product there from now on.
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