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  • Here is the email I've sent to Karen,The district manager.i want to let everyone know that in very happy with the resolution: "Hi Karen. So first I would like to thank you for your help. I think you did an outstanding and fast job in finding resolution to this issue. I received a phone call earlier from Manny from the Gilbert store to come over to complete the refund and to get the gift card.  I'm very happy with you and I will go back to yelp to adjust the review accordingly.  Keep up the good work! you doing good! (Show this to your boss,I know that corporate America can be very stressful at times) Thank you"
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