I would give zero stars if I could. I go in here to get my nails fixed (3 of them have broken, already got one fixed at another salon). I say I have 2 broken nails and the owner asks if I'm Sarah. Then he proceeds to yell at me in front of a salon full of customers because I wrote him a 2 star review on Yelp.
He tells me that it's not fair to the business and that I'm not consistent because I've been here before and didn't write them a good review. But in the past they cracked my thumb nail (literally in the middle, cracked it open)... So that would've been a bad review too. He seriously stands there and argues with me because he's sooo butthurt that he didn't get a good review and tries to blame the broken nails on the other salon. When the real reason they're breaking is because the nail tech buffed all my acrylic super thin.
Oh, he also tries to blame the broken nails on the length of my nails and that it's totally normal for nails to break in your sleep... Lol, ok. I told him I've had my nails this way for years so that argument is irrelevant.
THEN, this is the best part, he tells me if I write another bad review they won't do my nails anymore because I'm too "hard".
I'm a nice customer. Never have complained. Always been nice. Always tip WAY more than they deserve. The owner showed me how unprofessional and unworthy this salon really is.
And I'm sure he will try to reply to this review and redeem himself but don't be fooled, he doesn't actually care about his customers. He cares about Yelp reviews.
So, here's your second bad review. I really don't care at this point if it "hurts your business."
And don't worry, I'll NEVER be seen in your salon again.