I am very very disappointed in this DQ! I ordered a birthday cake for my daughter's 8th birthday this past Wednesday for a pick up on Saturday. I asked for a cute girlie design and spelled my daughters name, Savannah, to the guy at least 5 times. When I came to pick it up they had spelled her name wrong and there was not ANY design on it! The cake was the generic Oreo cake they have in the freezers with "Happy Birthday Savanna" in Pink. There is NOTHING girlie about that! I was pretty upset because I had asked the guy taking the order to have the decorated call me when she got in if she felt the need to or to make a cute design for a 8 year old girl! What 8 year old wants a bday cake w/ out a fun decoration???? The girl at the counter didn't know what to tell me... She said no one was there to even fix the mistake. I ended up buying another cake out of the freezer, with a cute design, going to the grocery store and getting the icing to write her name and Happy Birthday on it! We didn't get to have the Oreo flavor we originally ordered. I would NOT recommend EVER ordering a cake from here if you want it a special way... My poor little girl was almost in tears!!! NOT COOL DQ!!!!