Simply put, they do good work and the place is generally packed.
Second visit,I was bored and counted...they have over 23 people working there. You are able to use the 10% off yelp check in each time. Still 3 stars.The reason for the missing 2 stars is the missing spa element,it doesn't feel pampering and relaxing. More like a number,in and out ya go! The person doing my nails cut my finger and did not even offer an apology. Unfortunately they ask for payment before your nails are painted and I tipped $5 too early. My search for a nail salon continues...