Seldom do I crap on a place in my reviews. But when your customer service sucks, too bad.
Ok, so I am waiting for my MRI and decided to live post my review.
I had an 8:30 pm MRI appt. on a Friday night. No one is here. They called the 1 person in the waiting room back at 8:40. I am live posting this review at 9:30 pm, an hour after my appointment time, still waiting. They told me I'd be here until 9:30. They have zero customer service. No one has said, "sorry we are running so far behind", not a hint of caring. I hope the image they produce is better than the image they present. Go somewhere else, they need a customer service makeover. Badly!!!
(Updated 9:37pm. Still waiting)
(Updated 9:45pm. Told they are running behind) really?
(Updated 10:00pm. Still waiting.
At least give me the option to decide if I want to wait or reschedule my appointment. Don't make me wait 90 minutes beyond my appointment time.
Next update coming soon.
And at 10:10pm I was finally taken in.