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  • Can not recommend due to shoddy work on an Evinrude outboard and not following the typed instruction on issue that spelled out exactly what it was brought in for. Lost power which they diagnosed as one of the two fuel pumps. Ok'd the work to rebuild and then they call saying it leaks. Pump never leaked before but ok'd them to get another pump. Paid extra for the load test and they said it was ok. Also asked about some credit toward the pump to the shop manager since it did not leak prior to them rebuilding and was told Dana would look at it for maybe some credit and "if he does he does and if he doesn't he doesn't". Well never got a call back from Dana so no help at all. It did take almost a week longer then promised however was not is a rush for it. Upon picking up and paying almost $800.00, the invoice stated that the boat was brought in for fuel leaks which it was not, only a power loss, so this appears to be an attempt by the shop manager, tech or both to cover up the poor workmanship. I did ask for and received the old parts and later after opening up the pump they rebuilt, it was found they misaligned the gasket which is why it was leaking. The mechanic should have pulled the cover off and checked why it was leaking since it was obvious it was not when brought it and during their load test. To charge a customer for parts and labor not needed is just plain dishonest.
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