Bad, bad business. The Arborist came to my house when I was not home (I explicitly said in multiple emails what time to come) and was here barely 10 minutes. After MANY days, I finally get an email from Karen that says Arborist can write the report for $200+ !! I told her my grievances and they could redeem their business if they just provide the report. Karen said "obviously we cannot make you happy" -- what ?? These are her words:
"Obviously, we are not going to be able to satisfy you. I suggest you call another Registered Consulting Arborist. I am taking my 84 & 85-year old parents back to Wisconsin early Friday morning to see my ailing 83-year old uncle. So, I am trying to keep things in perspective and not let your words upset me. It seems like you have had a rough time lately and I truly do hope you and your trees will be ok."