Absolutely horrible service! Been to this location 3 times now and have not had a positive experience yet. The food has been cold and it just takes forever. This last time I was there my whole table order pancakes, eggs, and bacon and that was it. We should not have to wait 60 minutes to get our meal when there are only 2 other tables in the restaurant. The waitresses aren't bad, but the manager wasn't the friendliest. Maybe she was upset that the three tables before us got up and left before getting their food, but there is no reason she should have glared at us like it was our fault the service was slow and horrible. Let's just say I have given this place 3 try's and I'm done. This has been horrible. I will go to another IHOP location in the future, but never the one on Lake Pleasant. So if you are thinking about going there just don't. Save your time and go across the street to Village Inn.