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| - let me start with this, the first time i was at bufords country kitchen was about a week after they opened and the food was FANTASTIC.i had a burger and gourmet shake and the wife had chicken fingers, everything was cooked great and tasted even better. the place was very very busy and my wife and i were extremely pleased with both service and food. this time however, completely different story. my wife and i took our 2 sons, the bar was completely empty, the tables were also empty and there was only 4 booths with people, so it wasnt very busy at all. within 5 minutes of sitting down we ordered an appetizer, the nachos, and our drinks. about 10 minutes later we ordered our food. as we sat there expecting our nachos, about 15 minutes had went by and our waitress comes out with our meals and tells us the NACHOS we ordered were almost done. REALLY??? at that point i told her to cancel them, it was supposed to be an APPETIZER, which if she didnt know what that is, it comes BEFORE the main meal, NOT AFTER. as we are eating our meal, the manager comes over to our table and judging by what she said, we think the server told her something like we ordered the nachos after we ordered our meal. the manager, SUPER nice lady. ok, so now we are eating our meals, ill start with my son #1 had a burger, all ok, not great but ok, son #2 had ribs, again not great but ok, his shake, peach cobbler, tasted like vanilla ice cream with a few peaches in it, very bad. my wife had brisket and choclate shake. brisket was FANTASTIC, shake, not so much. now comes my meal, i got the southern platter....BIG MISTAKE, huge mistake. the shrimp was actually very good, the catfish was very greasy and mushy, the chicken fingers were over cooked, which was noticeable by the BLACK coating and was quite dry.the AIOLI dipping sauce tasted like pure salt. i got the strawberry shotcake shake, which was frozen strawberries in vanilla ice cream, NO SHORTCAKE at all, actually have better shakes at mcdonalds. we also got a burger and chicken fingers to go for the kids still at home. the burger was good, these chicken fingers were actually cooked well. i hope the server we had is somewhat new, if shes not, she needs to get a different job. the manager did take 10% off, but if thats the way food gets served when they are pretty much dead and almost no customers at all, i dont wanna go there when its busy. if i was in charge there, i would never let food like that leave the kitchen. i honestly doubt that i will ever go back, which is a shame, that place was so damn good when it first opened.
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