I read some of the "bad customer service" reviews on yelp; I'm not sure if it was because I was the only customer at that time or what, but our customer service wasn't bad.
They took my order, and delivered my food on time. The broth for the pho was so good! I felt like it was more flavorful than Da Vang's, but they didnt have tofu pho available. I had the chicken pho and it was really tasty! At previous experiences at other Vietnamese restaurants, their chicken pho was too fatty and oily. I thought their pho was perfection! Their spring rolls were pretty good although I would prefer more shrimp or larger shrimp in it. They also carry boba which I find pretty rare here in Arizona.
Overall, I thought Pho House was pretty good and will be coming again to try their bahn mi and other products on the menu.