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| - In all honesty this restaurant is always the LAST resort. There will always be a better restaurant until past 11 PM when everywhere else is closed. I'm always in the area so Perfect always pop ups when someone is hungry. It is a Scarborough landmark and is open 24 hours. People are drawn to order from their 24/7 dim sum menu. I have been eating here once and a while for over 10 years.
With some menu items, there is no space for error like congee or anything deep fried. Consistent and simple. The complex dishes, such as chow mein, will come with different recipes/ingredients depending on today's cook.
The service is a whole different story. It's clear that the waiters are overworked and find little happiness or meaningfulness in their job because they are stern and interact as minimally as possible with guests. Almost as if they have so many horror stories between difficult customers, which I'm sure is all too often considering they get the night owls with post-partying munchies, that they do not care for the impression they leave on guests. Servers I recognize have worked here for years always appear pissed off.
On one occasion, I waited over 45 minutes between 2 dishes in a single order. It was thrown onto my table with bad attitude because I checked up on its status with the servers twice. I didn't leave a tip when paying. Without thanks and after counting the money in front of us the server raised her voice saying "NO TIP?". Yes, no tip! I don't tip shit service.
Another day, I came in at 6AM. There were 2 other guests in the restaurant. All was fine and well until I caught sight of a staff picking up GARBAGE including dirty tissue and bones off the floor with KITCHEN TONGS! And no they were not marked "tongs for garbage", there must have been tons of the same kind used for food! And then we flipped the lid of our tea pot to request more tea, and there was what looked like dark crusted slimy tea leaves or mold on the underside of the lid.
There is a serious negligence for the health and safety at this restaurant and I can't imagine the state of cleanliness at the back of house/kitchen where your food is cooked. Sadly people aren't able to see this far, or at least at how poorly its owners operate this business and will continue to dine here.
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