About: http://data.yelp.com/Review/id/XO1uNUiDjeHvQ9aROkWc5Q

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About: http://data.yelp.com/Review/id/XO1uNUiDjeHvQ9aROkWc5Q Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-11-29 00:00:00 (xsd:dateTime)
itemReviewed	WSS
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	This was truly a sad experience since I truly planned on making this our family's place for shoes. Our first time going there and as we looked around for shoes no one even noticed we were there, no one greeted us and no one ever asked if we needed help or where ok. After several min my husband found a pair for our son, and I noticed a clearance section in the back I saw there where several good deals. My daughter grabbed a pair of sneakers that she loved the price tag was grey and said 10.89 or 10.98 any how, I thought it was fairly low so I asked an associate walking by if the price was correct he glanced over at the section that I was in and saw there where 2 more boxes same shoe different size one in a 7 and 2 in a 10 I had one of the size 10 pairs. He said yup there all marked the same. I said awesome and walked away with the pair. unfortunately i did not find a shoe for my self and after asking an employee for a white pair of shoes she stated all they had in white was Reebok classic and that's all. I said thanks and proceeded to check out as they are ringing up the shoes I noticed the total did not match up so the cashier states oh these are not 10 dollars, so I stated but your employee in the back stated they where she said well this tag is for a flat and customers switch tags all the time, so I then stated but you have 2 to 3 of the same shoe same tag back there she just looked at me and said yeah im sorry people switch tags all the time. On the same shoe?? and the same price??? very hard to believe, she did not offer to go look, she did not even try to call the associate over that had told us it was 10 and she just continued with the transaction. As a General Manager with over 15 years retail experience as well as customer service experience the situation should have been handled totally different, specially with so much competition these days, I would have loved to continue to shop here but when im treated as a dollar sign and not even shown any care to even check the situation out it makes you not want to give that company the money. I decided to actually return a pair of the shoes I bought and really hope you guys have better customer service skills so the store cna actually succeed. Most employees think because the store is in a not so good area the customers are not so good people. I assure you my husband is in the military and in law enforcement we love all people, and it sucks when you enter a store that you will be spending your money in and when a problem arises it is made seemed like its not their fault at all and we need to get over it pay and go. Good Luck and hopefully the employees learned something from this.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	ericka

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