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| - Last night, my daughter and I ate at this location. Or, should I say "my daughter ate."
I ordered our food at 6:54. They brought out the edamame in like 10 minutes. Then, my daughter's food about 7:15. I patiently waited for mine. When nothing came, I got up and asked the girl who was taking food to tables where my food was. She told me she'd check and bring it right over. I watched and waited. Meanwhile, my daughter was finished eating. Finally, at 7:35 I went up to the counter and said I never got my food. I'd like a refund because I can't wait any longer. The cashier called over the manager and said, "She needs a refund. Sushi." He casually says "sorry, we ran out of sushi." Really? So, you knew you had no sushi, took my order, took my money and just let me sit there for over 40 minutes waiting? Nobody was going to tell me? Offer me something else? Wow.
He refunded my meal and my daughter's meal. As if that made things ok. No, not really. I left the restaurant after being there 40 minutes and didn't eat. That's not exactly ok.
As convenient as this place is, I won't be going back. And, I'm pretty sure they don't really care.
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