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| - I agree with the rest of the reviews; the decor and the general vibe is exceptional. It is more expensive than the other places I usually go to, but when you are looking for a posh and chic place for special occasions, I head down to Harem.
The problems I face are as follows:
-Hookah is pricey, and so is EVERYTHING else there.
-Restroom does NOT have a lock. How difficult/expensive is it to replace the lock on a door?
-The owner is unpleasant and condescending. If there is a hole in the hose, you should not try to convince me that it does not affect the smoking when it clearly does.
-The owner is unpleasant and condescending. You should keep the hygienic plastic pieces for the hose in stock, and if you are out just explain that you are out. Don't give me some speech about how your hoses are cleaned thoroughly after every use. That was not my question.
The first time I was there, there was only one server (no owner) and he was fun, attentive, nice, and pleasant. Then the rest of the time the owner was there and it ruined my image of the place.
The owner should simply accept the fact he is not a people person, hire a manager who is, and stay away from the business. The place would get much more business.
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