| rev:text
| - LOOKING TO GET MARRIED HERE?
This is a beautiful venue and a great place to spend a few hours roaming around. It is NOT, however, a place to get married.
When you start looking for wedding venue, it's nice to have some sort of 'response' from a person in either the catering or sales department. I had to beat down the doors to get someone to talk to me from Springs Preserve. This irked me, but I let it go. After all, this was my dream location. Then, the bi-polar catering manager rescheduled appointments on me 3 times. One time she told me that she was going to be out of town during one of the dates that requested a tour, and then she accidentally sent an email intended to another bride-to-be asking if it was ok if she cancel their appointment on the day she had just told me she was going to be out of town. The last straw was when she called me and said she was going home sick and couldn't do the tour we had scheduled (this was the fourth time I tried to schedule an appointment, mind you). So maybe I'm just crazy and didn't get off to a good start with this woman... but THEN... I contacted the corporate office of the Culinary Arts Academy to let them know about my experience. They were extremely apologetic and seemed eager to rectify the situation. A new appointment was set, and kept, and my faith in Springs Preserve was restored. Briefly. During the meeting, we discussed potential menu options, centerpieces, table set up- everything. We left with this common understanding: I told them what food I wanted, how many guests were expected to attend, bar info, etc. Within a week, they were supposed to send me a quote based on the information that we discussed. I waited patiently.
TWO WEEKS LATER I received an email asking if I had any menu ideas for the reception so they could start working on a quote. This blew me away... we spent an hour talking about canapes and butlered hors d'oeuvres and entrees, champagnes toasts, etc- and they didn't retain any of that? I wanted to scream, but at this point I was just curious to see what they might quote me. I emailed them back to "please put together a quote based on the menu that we discussed at our meeting two weeks ago." No response. No response... no response... It has been approximately 6 weeks since the meeting. Today I received a phone call asking if I was still interested in booking them. Are you kidding me?!? What an unorganized mess they are.
Aside from my awful experience in simply trying to take a tour of the venue and possibly book them for my wedding, I have heard nothing but horror stories from other brides, friends that were bridesmaids in weddings there, officiants that have gone there, and other caterers. So it isn't just me. I have reached out to Red Rock Country Club, Rhodes Ranch, Paiute Golf Course, the Artisan, and a few other wedding venues and I must say- they all are excited to show you around, talk to you, they make it apparent that they want your business.
Bottom line is this- the average wedding costs $20,000 or more. I feel like when you are trying to spend that much money on a venue, they should be a little more eager to take your business. Springs Preserve clearly does not care if they bring in catering revenue.
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