This was a hard place to rate. When they are good, they are indeed good. But when they are bad, boy are they bad. I always ask for no tomatoes in my wrap and around 25% off the time, they add it. I also think that maybe they don't think that people notice when they don't substitute the fruit like we ask, but most of us do. Honestly if they were consistant with making the orders correctly, this could be the #1 place on my list of places to grab lunch.