My husband and I have been living at Ancala for less than 6 months. We have submitted over 20 work orders for issues in this period of time. Every single issue "repaired" has been done so incredibly unacceptable, as seen in the photos. There is apparent mold that has never once been tested. We are told we can't leave and break our lease with out paying $4,500, even with the conditions inside out unit, which is now being described as a "luxury apartment home." We have been told that new maintenance staff will get all issues fixed properly and we will owe the fee to break the lease. Enough is enough and too little too late. The unit we are in was nothing like the photos I was shown. This apartment never should've been rented out in the condition it was when we moved in. BEWARE OF THIS COMPLEX. DO NOT MOVE IN. They sure make it sound great, don't buy the BS they are selling. HORRIBLE place to live. The only positive thing I have to say is that the front desk staff is kind, but that doesn't change the living situation.
Fast forward 7 months from initial portion of my review: my husband and I are contacted by collections for a delinquent utilities bill. We NEVER received our final utilities bill and would have gladly paid it the day of receiving it to be done with this place. We never received a bill via email, USPS( they had sent previous bills to our new address), not a single phone call asking for payment...NOTHING. THEY JUST SENT US STRAIGHT TO COLLECTIONS OVER $62. We had to pay a collections fee on top of the $62. A few days later they have the nerve to contact me asking me to take this review down because they are a new company. TIPTON GROUP owned sky Ancala a whole month before we left. They have absolutely no idea what they are doing in that office. I literally can not say enough bad things about this place.