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| - I have been shopping there (and consignment stores in general) for over 10 years now, and I NEVER had a problem with any of the staff there. I'm sadden by all the nasty reviews about the ladies working there. I guess you get what you deserve. Treat people with respect and honesty, and for the most part they will treat you well. I have seen nasty consignors and customers there.. asking for discounts (it's already a discount store... ), arguing about the store consignment policy and pricing, etc - so I can see why this can lead to trouble.
On a personal level, I dealt with a few of their staffers, and they went over and beyond to find my unsold items after expiry date. There's a review about "the Asian girl" (as one of the reviewers calls her)... super nice, actually. She called me on my cell to let me know she found them and had them aside for me to pick up.
As a consignor.. the usual policy is like everywhere else. 55-60% to the store is standard for the mid-range. You only get 50% for super high end items, usually priced over $500 or so in places like VSP, etc. Sure they have to be picky when selective their merchandise; their objective is to sell the stuff they take, not to clean up your closet of everything you bring.
The stuff is ok; yes, some are overpriced and I wish they went on sale more often, but this is not staff's fault. It's also about what you see as value. If you expect a Value Village, this isn't it (thank goodness). I had times when I left with tons of scores, and times when I left empty handed. Frankly, few of us need anything for the most part so it's impulse shopping like any other clothing store... I wish the store looked a little more creative, but at the end of the day, Winners isn't any better.
Again, be open minded and kind and you can have a great time scouring.. :)
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