This was the first apt complex I live in when I moved here from VA. I moved into this place site unseen and was pretty happy with the results. I lived on the first floor and the only problem I had at first was were earwigs / bugs. There was alot of construction going on right near us and all that shifting of dirt made the bugs happy campers as they came out in droves. Annoying little suckers, but after they did thorough spray and fumigation in not only my apt but in their drains and other places as well, I never saw a earwig or a bug in my apt again.
The rent was cheap, the staff were great, the apt was fabulous. I never had any problems with my neighbors except that right before I moved, some new next door neighbors moved and man were they loud. I mean really, did you have to play your playstation that loud? Really? Or did your movie have to be heard down the street? It sounded like I was in the room with them as I could hear the games and movies loud and clear.
The only reason I moved was due to the fact that I lived too far away from my job. Driving 70 miles roundtrip can takes it toll, otherwise I would probably still be there but in a two bedroom.
So if you live in the west valley, check them out. You just may be pleasantly surprised.