So many times I have come to this Apple store just to leave and go get what I need from Best Buy. They are fine if you have all day to waste there. You can't even just make a purchase without waiting. It's actually pretty ridiculous. Today I went in, the girl said someone would be right there to assist me. No one came, I asked a guy a question who took me back to that girl and again she told me someone would come help me on a few minutes. All I want to do is buy a cover for my iPad. Since it's so difficult to make purchases at this store, I recommend amazon or Best Buy!