I have gone in to Ken's a few times with decent results and I do not get the HYPE. They are always busy which is a great sign, I have several friends that go their regularly and they seem to like it but clearly I missed the boat on something or am getting the newbies!!
I recently went in with a girlfriend who I have not seen in a while to get Pedi's and catch up, the actual pedi went OK but my guy never even asked me what kind I wanted he just gave me the normal cheap one. I think he was trying to rush but we had an appointment so it was kind of rude, literally i was in the chair for no more then 15-20 minutes. Setting all of that aside they looked a little less than OK but the shape he created with the file was not at all what a toe should looked like AND they chipped after day 2.
Rewind back to my girlfriend now, she was debating if she wanted to get her nails done too and since she had some extra time she figured she would get a quick manicure, the nail tech obviously talked her in to getting gel. Which I guess is no big deal, it last longer and it's a better bang for your buck. Well not in this case, what do ya know with in a few days her nails are chipped! WTF? This is completely the biggest Manicure Fail I have ever heard of.
Honestly, together we have been trying to find a great place in Scottsdale and every single place I go is a fail...
Overall, I would definitely not recommend Kens.