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| - This place is awesome, service and kindness are incredible. The manager on the rental side, Karen, spent a good 40 minutes helping us understand how to use the rv and all its features. As first time RV'ers, we were going to the Grand Canyon, Four Corners, Pike's Peak, Garden of the Gods, and Boulder. We used the Cruise America discount at KOA campgrounds every night and had a blast seeing the beauty of America. Kids, 9 and 11, LOVED it.
Toward the end of our trip, my husband became suddenly very ill and required hospitalization for several days in Albuquerque, about seven hours from home. We returned the RV moments before it was due back because of our unexpected delay. I explained to Karen what had happened and that we'd not had time to fully clean the unit before return so to just charge me whatever cleaning fees were appropriate. Instead, she said, "You liked it? Just come back then. No fees, you have enough on your mind already."
It's sadly rare to find that kind of service and compassion anymore. This place has got it. I'll never rent or buy an RV from anywhere else, they just won a forever customer. 100% awesome experience with this business, highest recommendation.
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