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  • I haven't really written much reviews for place like this, but I feel I should mention what happened here. I've been picking up my meds here since I February, as it is the closest pharmacy to my home. Last month I realized that my rewards points have been crediting to two different accounts. I usually keep my receipts for awhile, but unfortunately I had just cleaned out my old ones a couple of weeks prior. I called Walgreens support to see if I could get this fixed. It was discovered that there was another account with the same number. Presumably the person who had my phone number before I did. They were able to fix the ones that I still had receipts & deleted the other account, as it was inactive. I was told if I went to the Walgreens where I purchased the items I could speak to a manager to get copies of the receipts I no longer had to get credit for the other receipts. I drove down to the Walgreens the next morning and spoke to a manager named Emily. With the necessary info, she was able to get me copies of the 2 transactions I needed. I called the Walgreens support line from my car. I wanted to make sure it was done before I left the store. I found out the numbers I needed to give weren't provided on the transaction copies. I had to go back in to the store and ask Emily for the info I needed. Since it wasn't on the copies, she said she would credit my account to the proper amount to correct my situation. She also got me a physical rewards card since I only had been using my phone number. I can choose to use CVS or elsewhere but I will continue to patronize Walgreens long as it has great employees at their call center & at their stores like Emily.
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