| rev:text
| - Really wish I had read some of the 1-2 star reviews before planning my fiance's birthday dinner here, which I had intended to be the perfect ending to a fun day touring Pittsburgh's breweries.
I absolutely agree with every other reviewer that the service is appalling. We were told to sit anywhere, so we grabbed a high table near the bar. We were ignored and made to feel unwelcome by our indifferent, bored, rude server with questionable hygiene. The server, Antonio, did not introduce himself when he initially came around to take our order, the point at which servers usually welcome you to the establishment. (We only discovered his name from the check at the end) He simply asked how many were in the party, presumably so he could gauge what his tip would be. Since there were only two of us (again, intimate dinner with fiance), he decided we weren't worth much effort.
We waited a long time for him to come around to take our order, so we decided instead of ordering appetizers and really savoring our meal, we'd just get a quick pizza. The server realized the tab wouldn't be high since I wasn't going to be drinking and we weren't ordering soups, salads, or any appetizers so he decided right then we weren't worth even the most basic level of service.
When the pizza finally came out, it had a 3-inch long curly black hair on it. Both my fiance and I are dirty blonds, and the hair uncannily matched our lackadaisical server's unkempt black hair and unruly beard. (hey I got nothing against beards by the way, my honey's got one, but this guy could use some trimmers)
After the hirsute discovery, we waited another 20 minutes or so for him to come around and check to see how the meal was so that I could point out the hair. He didn't seem bothered but offered to get a new pizza for us, which took another 30 minutes.
The pizza was so-so, and we had to wonder the whole time if there was anything 'extra' deposited in there by the annoyed waiter.
No surprise we waited a VERY VERY long time for the check. I was considering just walking out but finally my fiance flagged down a waitress, told her we hadn't seen our server in a long time. She asked for his name, which we didn't know at that point, and then asked for a physical description. Since this place has 30 high- school/college-aged kids working there, our description happened to fit that of another dark-haired, beardy unkempt kid walking by. (I know I'm making myself sound old here, but I've reached my third decade and I feel I've earned it, I have worked in the service industry and it's not that hard to provide the minimum level of service and courtesy).
FINALLY, Antonio appeared, perfunctorily provided the check and finally gratefully we were on our way.
I wanted to complain to management, but I never saw any, and based on some other reviews, I doubt it would have accomplished anything. It seems management is going out of their way to teach bad manners to the waitstaff.
Oh and the gimmick of being in an old church with pretty stained glass windows and brewery equipment where the altar once was, wears off real quick.
First and last time here. Ruined our night and put a sour taste in our mouth after a day which had been fun up until this stop. Not only will we NEVER go back here, we won't be buying their beers at any distributor ever again. Do not come here on a special occasion, in fact, don't waste your time or money here at all. There are plenty of other awesome microbreweries opening up who will be serving food, and eventually may put this dump out of business.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)