I was a person that used to go to Serendipity since it opened in 09 and to be honest it has been going downhill. There were many problems I had with my last experience there a while back.
1. Prices are ridiculously expensive for majority of the food and drinks I remember when the Deep Fried Oreos used to be 14 dollars and now it's 18 IF you are a total rewards member
2. The ice cream I received for the Black and White Sundae was old. The waiter tried telling me that they get "Fresh" ice cream every day, but I'm a local who used to be a regular and I KNOW for a FACT how the ice cream is supposed to be like. I'm pretty sure most of you know that when you put your spoon through ice cream it should be smooth and creamy, there SHOULD NOT BE ANY ice crystals inside of the ice cream making it a bit hard and chunky. I mean its sad that the Ice cream at McDonald's is a lot more fresh than this place gave me for their Black N White Sundae. Not only that but the Strawberry was pretty lazy to me if they raised the prices. The reason why it's called a black and white sundae isn't because chocolate and vanilla ice cream, they used to have the strawberries in tuxedos now it's just half dipped in chocolate and white chocolate. I was dissatisfied with this and this was the first time I ever had to RETURN AN ORDER OF ICE CREAM
3. The LV Burger was OK wasn't really worth the price to me at all. If the price was lowered a bit it would have been a lot better.
4. The people gave us the grasshopper in exchange for the horrible Black N White Sundae and it wasn't that great it was mediocre at best. It was OK, but not anything too phenomenal at all.
I would recommend just going here once now just to say you've been here or get like a Frozen Hot Chocolate to go, but other than that you can find something better