I went out to Zupas for the first time today. I was not impressed with the service, food, or pricing. Firstly, my salad had to be remade as they did not make it as requested. When they made the soup they were confused on the half sized bowl and had to be told that the half size comes with their half and half special. Thirdly when asked to sample the soup, they gave a cup of nothing but broth and replied they are not allowed to give anything else. Fourthly the toppings on the salads are minimal. And lastly, they had to be reminded about the strawberry and bread that comes with the meal.
The food was ok, not horrible but not great either. We expected the soup to be much thinner than it was as we were only able to sample the broth so it was much heavier than expected, but it was decent.
Overall, would not recommend coming here.