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  • TERRIBLE customer service!! There's so many reasons why this apartment complex is the worst place to move to!! Everything in our apartment has gone bad! From having to call maintenance way to often and having to fight with the front office to get someone down here ! We been out of a dryer for a week and called so many times when they don't answer half the time you have to call 10 times to get a answer. Everything to them is not an emergency and they seem to believe that if it's not a emergency it's not top priority if you're paying full rent to have working things in your complex I would expect for them to make it a top priority. We finally had to argue our way to get them to come fix it and the maintenance said your dryer works when we know it doesn't you have to turn it on 5+ times to dry A simple load of laundry, so they sent other guys to clean the vent and it was completely clogged !! As we expressed that the dryer wasn't working and that was the exact reason !! The cabinets are held together by some glue and have fallen apart within time also the mirrors are held by glue and those have also fell apart!! The apartment is also infested with so many roaches and scorpions !! Also we called for the exterminator to come and they sent one over, must of been one of the workers cousins because we let them in he had FULL equipment and the "exterminator" went through my room while "spraying" our house and went through my personal things and found my savings money in cash and he took all of it, I had over $300 saved up for my car and. He took all of it. They were not helpful and told us that we were lying about it because it was around the time to pay rent saying we didn't have money so we were making up all these lies!! There is so much more wrong with these apartments they claim to answer the phones with their name and multiple times they answer just with a hello! The pools they claim to be open are never open except the one that's by the office for show! I cannot wait for my lease to be up so I can leave this terrible place I'm very unhappy hear and so many other residents I spoke with are unhappy and have the similar issues !!
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