First of all! the lady who was helping me was rude and she needs to get something called "Personality" which is very necessary to have in this town...I thought "oh well as long as they get their job done I guess I'm ok with it!" I paid 1/2 down (Non-refundable)at the time of placing an order. Couple of days later received email of proof for me to approve. Literally, everything was miss spelled with ugly text font nothing like how I explained. So it took them 3 weeks to fix it and finally printed 1000 of them today...Another thing was that we ordered rubber stamp at the same time we were gonna use it to stamp it on the back of the card (which I also explained when I ordered) were wa~y too big to fit in the back so I told her that stamp wasn't correct size I wanted and it's kinda useless for me to have now but, I still had to pay $20 for the stamp "That I will NEVER get to use it anywhere!!!"