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  • I visited this location of RA recently on a Friday night and had an okay experience. I say just okay because that's all it really was. It was about 6pm when my friend and I arrived. It was moderately busy but we were seated right away. We were promptly greeted by our waiter which was nice and I figured that it was a good start. We filled out our sushi order sheet and our waiter took it back within five minutes of being seated. We got an order on the Ra'kin Shrimp which arrived within a few minutes of order which was great. We had also ordered a Las Vegas roll and a spicy lobster roll and and order of edamame. After we had received the Ra'kin Shrimp everything else seemed very behind. After twenty minutes had passed and our waiter was no where to be found we were a little annoyed. A few minutes later our Las Vegas roll finally arrived but the spicy lobster roll and edamame had not come out with the Las Vegas roll. Still our waiter was no where to be found. After we had eaten the rest of our shrimp and LV roll we decided to just flag someone down and cancel the order for our other items since no one had bothered to visit our table again and tell us that we would be in for a wait (which would have been fine if we would have been informed of this.) The manager came over and then comped the rest of our meal which I appreciated as far as customer service goes. We waited in total 40 minutes and only received half of what we ordered. I understand that it was a Friday night on Mill Ave but we should have at least been informed of this delay in our food prep. The manager did take care of it and I think that was great move on his part. I might give this location another shot and I enjoy the food at RA. The service could use a little improvement at this location but hopefully they are headed in the right direction.
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