I visited Humble Pie the first time this evening and it was simply an amazing site to see. After orders were placed, the meal turned into a total meltdown. My request was rather simple, a sourdough cheeseburger without grilled onions. The first meal arrived incorrect and I ended up splitting off of those in my party because they felt bad I was not able to eat. A second burger was about to be delivered to the table when the server and kitchen staff started yelling at each other.
The manager seemed ill-equipped to address the situation. Rather than acknowledge the error, we sat at the table and watched things unfold. Regrettably, we could not order another round of drinks because the manager or server did not want to come to the table as they felt it better to ignore the situation. Frustrated, I called out for the check and was simply advised "the burger was taken off the bill" which seemed like an obvious option. I was not expecting to be sent on my way without someone dealing with the customer service issue. The server apologized and agreed with my "s**t show" description of what happened. I was advised that "nobody in the kitchen speaks English and that this happens often".
Too many others places in Desert Ridge to eat. Go elsewhere for a meal without the show.