I began using AZ Pet Stylist about 6 weeks ago. I've had 2 appointments and have been very satisfied with both. Shannon (our stylist) communicates when she will arrive and arrives within the committed window. I have a German Shepherd (ie: lots of shedding!) and Shannon does an amazing job getting her undercoat cleaned out and getting her top coat sleek and shiny. Shannon always ends the session by letting me know how my pooch behaved and if she noticed anything on her skin or fur that I should keep an eye on or get checked out. The fact that they come to the house is a total bonus!!