I have been coming to this place for many years now.
My daughter bought me a great vacuum here one year for Christmas.
It truly is a great vacuum.
Every year they over a free tune up. Where they had always cleaned it up,changed the bag and made sure it was in good shape for me.
Some years I had not taken it in,because I was traveling an incredible amount of time for work. So I had a cleaning service come in. Which they used their own vacuum.
Last year I took it in and they kept it for 2 days and when I went to pick it up they had not changed the bag even..Hmmm,that makes me wonder if they did anything.
Anyway,this time I took it in on a Saturday. The man working (who may of been the owner) said I will do it right now if you can just wait a few min.
This was a first, usually I have to leave it.
In a very short time he brought it out nice and clean,with a new bag and said it looked great.
I bought some new bags and I was on my way. Fabulous!
What a great experience.
A few people came in after me. Which is even a better experience, because, he took the time to fully help me.
If you are going to get an Oreck, this is the place to go.