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http://www.openvoc.eu/poi#funnyReviews
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  • Sunday evening, August, 2012: I'm out hunting scorpions in the backyard (not to kill them - I just think they're neat to watch.... as long as they stay outside...) and happen to glance up at one of my walls. Is that... ? Noooo, I'm sure it's just a stain... but, let's look.... aw man, it IS. It IS a mud tube. Is it active? Yep. I've got termites. After I fired my last termite company for non-performance, I had already researched a list of companies I would call if I needed help in the future: Bill's was #1 on the list. Emailed them requesting an inspection, and Tuesday morning Lisa arrives. Within 3 minutes of her arrival, I knew that I wouldn't be needing anyone else on the list. (I've hired a number of contractors over time, and I can tell you that - with the good ones - you know almost instantly that they're right. If you're 20 minutes into bid and you're still not sure that this is the person you want to work on your house - it isn't.) Lisa was honest, sincere, down-to-earth and no BS. She informed me of how they treat, and how they guarantee their product. As she went through my house, looking for creepy crawlies, she told me what she was looking for so that, in the future, I could keep an eye out for signs of termites. She pointed out a couple generally unsavory critters outside (a black widow in my storage closet, as well as a snake skin) but didn't try to sell me pest control when I mentioned that, as long as the fauna stay outside, I have no problem with them. Two days later, her fellow came out and did the treatment. He drilled all around the house and, aside from the holes he meant to make, didn't do any damage. Which is impressive, since I have saltillo tiles on my patios! Fast forward a year to 09/13: I noted something funky on the wall in my bathroom and called up Bill's for an inspection. Bill (not THE Bill) came out and, sure enough, a few of the little buggers appear to have survived, probably around my sunken bathtub (aka "The Drunk Tank"). Now... It's a few weeks past my renewal date, so technically I'm out of warranty and they could legitimately charge me full price. However, they gave me absolutely no trouble about it, simply charged me the annual renewal fee, and will be out in a couple of days to whack the survivors. They're going out to my boyfriends' house next week to do a free inspection for termites and to give him an estimate for scorpion eradication. (Which is great for the boy, since he hates the stingers, but sucks for me since, as I mentioned, I think they're super cool. When they're outside. Or at his house.)
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