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  • Good for pizza, pasta, wings & sandwiches. Warning: this location very noisy & busy with groups & families maybe cause it's on the airport strip. Compared to the Boston Pizza on Rimrock Road, the service is very slow here and they neglect you entirely and they let the kids run wild at other tables without supervision, and then claim they can't do anything. Yes, you can! You can have a word with the parents, not let the toddlers literally run back and forth and stop and stare for long periods at other diners and disturb them from enjoying their own meals. The waiter we had on a recent occasion kept us waiting for 15 minutes before he served us, finally took our drink and food order and TOOK OFF immediately. Didn't even give us time to say HEY! WE HAVE NO CUTLERY! Brought our drinks and TOOK OFF! Brought our wings order and TOOK OFF! Hey, we still have no cutlery or napkins, let alone wet wipes, you expect us to eat the messy wings with our fingers and nothing to wipe up the mess? After another long long wait, brings us our main dish and FINALLY brings cutlery & napkins, but still no wet wipes. Never comes back to check if everything is OK. Never comes back to refill anyone's drink. I finally in fury, after sitting being stared at for long periods by THREE unruly toddlers opposite us, go and complain to the manager. She says she will talk to the waiter. Asks if we've paid the bill yet. I say no. I thought that meant she was prepared to offer a discount, but NO. When I see no discount on the bill, I tell the waiter (who stupidly thinks we are going to order dessert -- what, and wait another damn 15 minutes while he takes off again--NO THANKS!) I expect a discount. I wait another damn 20 minutes for the 3.92% discount. WOW : ( I have had bad service at this Airport Boston Pizza before. This is the last straw. I'm never coming back here again. I have a Boston Pizza with EXCELLENT service and no toddlers terrorizing anyone at 333 Rimrock Road. It's not as close to my home, but I've NEVER had bad service or a bad time at Rimrock BP. You've had your chance Airport BP, but you are badly staffed and badly managed. GOODBYE.
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