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  • I would not recommend Nonn's. Our builder required us to use them for the kitchen design/cabinets. I left the first meeting and sat in the parking lot crying because I knew I was not going to get my dream kitchen. Michele was our "designer" but all she did was "say can't do that" or "that's a problem." She had no patience or interest in coming up with solutions. We even asked if we could use someone else but couldn't. The cabinets have been installed and we are not happy. We tried to work with Nonn's to resolve the issues but Tim Potter, Store Manager replied to my email with short, curt defenses and offered no resolution. Basically "suck it up." I would be willing to share the email if anyone wants. After I received the email I called the actual cabinet manufacturer to try and see what options they have in their line that we might be able to fix the problems. After that phone call I knew my instincts for crying were correct. Michelle lied over and over. 1. She said they didn't make a 12" corner cabinet. They do. 2. She said I had to have a lazy susan on the top and bottom of a corner cabinet. She said that's how the cabinet is made. It doesn't. They make it empty and you can add on 1 or 2. So I not only got something I didn't want but I paid for it. Now I will have to have hole in the middle of the lower cabinet if I take it out like Time suggested. 3. Same with another cabinet. They were large pot drawers and I wanted one hidden lid drawer in the upper drawer. It was what I had in my last kitchen. She said it came standard with one in each drawer. Nope. Not true. It comes empty and you can add in 1 or 2. So again, I paid for something I didn't want. When I started telling the cabinet maker about how there were these 3" fillers everywhere he asked why, he said you try to avoid that at all costs. He provided me the name of designer who sells their cabinets and suggested I meet with him to see what can be. The other designer (at another company) not only confirmed everything in my discussion with the cabinet maker but when I showed him some pictures of a particular cabinet set and asked why the doors were so far apart he said that I didn't get what I paid for which is why it looks like that. I did my last 2 kitchens through Lowe's and had wonderful experiences. There are many many other places that will provide quality work AND a good customer experience. Nonn's does not.
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