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  • I love me some Rising Star! I'm from Canada and every time I come to visit I always bring beans back with me to have my little piece of Cleveland when I'm at home. But I must say, I'm a little disappointed with the service and quality of this location. I use to frequent the Little Italy Rising Star when I lived in Cleveland Heights a couple years ago. It's a really cute shop, great location in a mesh-pot of locals, college students and professionals. My most frequent visits I've ordered cardamom bombs. First one I waited almost 10min for because there was a mix up in orders. To be fair, there was a surge of customers at the time but with only one barista on shift, she was rushed and as such, my order was lost and my drink looked rushed as well once it was prepared. Second visit, I thought I'd stay in to enjoy my drink. There were no clean cups so I was given a paper cup. But as I sat down there were a pile of used cups resting on the counter that remained there until I left. The foam in my drink was also incredible thick! Again, ordered a cardamom bomb, not a cappuccino. And to boot, the wifi wasn't working. Just not the experience I remembered just a few short years ago: friendly, helpful and thoughtful service and good coffee. Left a bad taste in my mouth. Maybe with increasing popularity, the place has just become busier, but the service shouldn't suffer as a result. Will still be a Rising Star faithful. Just a little disappointed is all.
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