We were patients at another hospital Dr. Fornara was at and felt she was very knowledgeable, empathetic and all around great. When she left the other hospital we didn't know where she went and decided to give the other doctors a try. We were not overly impressed with their treatment. When we finally found Dr. Fornara we switched immediately. She saw our one little yorkie last week and will see our maltese/bischon this week. We feel she is very thorough and actually listens to us. The ladies at the front desk were extremely nice and very pleasant to deal with.