Don't know where to even start. Stay AWAY! From Larry H Miller and JACOB WHITE! The worst service writer. I got a survey in my email, filled it out. Mopar called me and seem to act like they where concerned about my issues. I took my truck into Avondale Larry H Miller and everything when south. One of my issues was my brakes, only the front right side squeaked, intermittent. They didn't even remove my wheel to inspect the brake system , I could see all the brake dust when I picked up my truck and my wheel nut key was still in the hidden spot I put it in. Jacob Whites answer was that "You have ceramic brake pads and they are rough ,When ever the brakes squeak just to slam on them and do a emergency brake stop"
My second issue was that my steering wheel is starting to get wrinkles on the Leather. Jacob White told me that the Service Manager wouldn't fight for Mopar to cover it under warranty since I didn't buy the truck at Larry H Miller. When Jacob White submitted my pictures of the steering wheel he used his cell phone. I've worked for Lexus and Honda and now work for a bus dealership and everyone uses a digital camera so they can take a clear picture. When Mopar asked Jacob White the position of the wrinkles he lied and told them the location was 2 and 10 o clock and seem to be normal wear and tear. My truck is under a year old with around 11,000 miles when I took it in. I have pictures that prove the wrinkles are at 12 o clock but Mopar took Jacobs say. I regret buying a Mopar simply because the horrible customer service.