Bought a Hynudai Accent from Towbin a week or so ago, and my agent was Jose Sandoval. Jose was very helpful and friendly, and he did a lot to dispel the haunting prejudice against car dealers that a lifetime of rumors, horror stories, and bad movies (i.e. Kurt Russel's "Used Cars") have instilled upon me. Initially I bought a 2013 at a good price (about $3000 under the MSRP), but there were some electrical issues -- noticed by Towbin, before the car left the lot. In its place I was offered a 2014, for an even better deal (about $4000 under the MSRP), and I jumped on it. As such, I am very impressed with the service at Towbin's, and with Jose in particular!