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  • I would give zero stars if I could! First I have asthma and bad allergies, my old doctor in north Scottsdale moved so I've been looking for a new place to go. My boyfriend called AZ Sneeze 3 days ago to see if they took our insurance etc. I then called the same day, asked a ton of questions, gave them my insurance and asked that they please let me know if they take my insurance and what my portion would be if I do skin testing. Yesterday, the day before my appointment no one had called me yet. So I called, and asked again, the lady on the phone said oh yes we take Aetna you are fine. I printed out the new patient forms online which mind you is at least 15 pages of extensive nonsense. I spent an hour this morning filling it out. I show up to my appointment today, the lady checking me in says did you speak with billing about what you'll be paying today, $615. Ummmm no, because no one called me, and when I called yesterday that wasn't relayed to me. Very very unprofessional and waste of time all around. Then she proceeded to say there was a note that they called and left a message, no message on my house phone I check everyday and was home today prior to my appointment. WASTE OF TIME and incompetent scheduling, billing and customer service.
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