I'm basing my review on happy hour experiences which I've attended twice. The happy hour special really is a great value for the money. I've indulged in the $7 wine glasses (choice of a white and a red), alongside the $1 oysters. They are fresh and come with your standard accompaniments (i.e. horseradish).
The first time I went, our server was fine. She wasn't overly friendly and seemed annoyed at times, even though we had a reasonably sized party. The second time I went, we had a much larger party and the server, Kirsty, was much more engaging and friendly. She adeptly balanced checking up on us amongst other tables.
Both times I've been seated in the lounge and it's quite comfortable. Having gone for the post-work happy hour, it's quiet enough to have a conversation.