I've been to several Massage Envy locations around town, and I've had pretty good luck with this one compared to the rest... The staff at this location are friendly and professional. They call to confirm your appointment the day before and they are good about recommending therapists to fit your needs. The key with Massage Envy is finding a good therapist, and I've found that over time the therapists at Massage Envy seem to come and go often, so it's always a challenge to find a therapist that you really like.
I happen to like very deep massage, and I usually don't have a preference between a male and female therapist... so when i called last week to make an appointment for a very much needed massage, I trusted the front desk person who put me with Tori. And OUCH - Tori delivered a very deep massage. (OUCH in a good way if you know what I mean)! Tori not only gave me a really deep massage and got deep into every area that needed it, but she also stretched me out - like really stretched me out to the point that I felt loose, limber, and and so much more flexible when I walked out.
I won't hesitate to go see Tori again... but I'm hoping that all of you reading this don't book up her schedule. My point is if you give Massage Envy a chance - you may have to 'kiss a few frogs' or in this case 'have a few meh massages' but you'll find a great therapist if you are lucky.