I should have believed the 2 1/2 star rating on this place but I was hungry and had a giftcard for Panera. I've never really liked the food at Panera but this visit was an all time low. First of all, the cashiers are slow AF. There was 1 person in front of me and yet I had to wait so long just to place my order. Ya, I know they have these machines where you can avoid the cashier but they were in use. Secondly, the "system" was down in the kitchen so none of our orders were showing up on their screens. It was a hot mess. And thirdly, when I opened my to go order at home (1/2 turkey,cheddar and apple sandwich and cup of broccoli cheese soup), the sandwich was not what is advertised. Instead of simple ingredients like in the title, it had sloppy coleslaw on top, that was obviously put on with a heavy hand. Made the sandwich SO soggy. But even with just apples and no dressing, this sandwich was below average. Boring! Finally, you don't get a free cookie with your meal. Like you used to at Paradise Bakery. And the cookies are not nearly as good as Paradise bakery cookies! I won't be coming back here!