I went to Petsmart tonight to solve a dominance problem that I am having between my dog and my roommate's cat. The only reason for the 4 star was that I wandered around the store finding things on my own without any greeting for about 10 min. Once someone did decide I needed help though, I got everything that I needed. They helped explain to me that bad behaviors (marking in the house) is probably caused by a number of issues that we as pet owners need to address (lack of attention, lack of reprimanding, lack of separation of pets when no one is home, ect). Not only did I get all the products I needed for properly kenneling my pup, but I also got helpful tips on getting the cat to act more appropriate and I was shown different sprays that you can use throughout the home to keep both dogs and cats from being naughty.
Also, a rather large dog started barking at my 7lb little one and the staff instantly swooped in to grab all the products from my hands so I could pick my pup up into safety (even though both dogs were on leashes).