I have mixed feelings about this place. I went in Dec. 2012 and thought the food was out of this world. I had a delicious snickerdoodle milkshake, and steak style burger, and fries, and split the onion rings with my boyfriend. This was also in the afternoon.
I went back with my boyfriend this past weekend on a Sat. night. Mistake. We were told it would be a two hour wait. We were really looking forward to eating here again, and it was a bit of a drive, so we browsed some stores to kill the time.
Two hours later we were seated in the heated patio area, which was cold despite the heat lamps. Our waitress was pushy, not giving us enough time to order. Nor did she refill our water glasses until I asked at the end.
Not the best experience. If you go, go at an off time. Otherwise, there are other burger places in central Pitt, with equivalent food and probably better service.