After having an unpleasant experience with messing up my coffee I couldn't help but go back for their delicious campana sandwich and their frappes ( I live 6 mins away)
I have good experiences when I visit especially with Kaiya ( sorry I butchered your name) She is the only employee that stands out just because she is genuinely very sweet and pleasant to talk to. I'm sure there are boatloads of other regulars that can arrest to that. Her sweetness needs to rub off on the other employees!