Massive typo in the title!
It reflects the business I feel: very nonchalant. I've been there a couple of times and the employees always seemed to have something better to do than to acknowledge me, whether it be laughing at some inside joke or what have you. At some point I needed advice and the employee hauled herself in my direction, and blurted out a recommendation.
When I was leaving she asked if I could let them know how the products worked out but that was too little too late I'm afraid.
It's a crying shame because this shop really is the prettiest of the Lushes I know: it's airy and comfortable to walk through.