I'm a bit surprised this place has high reviews. They don't care about food quality or customer service in anyway.
I went yesterday evening and ordered a noodle dish... it came to me as a soup? When I told the server that I didn't want soup and that it did not say it was a soup on the menu and that I wanted to order the pad thai instead, she REFUSED to take back the dish... then she moved on to say because I chose a medium spice level there was no way to change up the dish to be re-served to another customer... mind you this was about half an hour before they close, clearly no one else was going to order it and that's kinda gross to know they would of given my dish to another customer when I already tasted it. She still refused to take it off my bill and told me I needed to take it to go(?) So she packed it up in a much smaller container (smaller than the dish actually was) and told me I had to take it... I didn't want to argue because I was with a coworker... so I ordered the pad thai instead and it was honestly nothing spectacular, very watery and sweet. There's much better thai places in the area, especially downtown.
15 minutes before close she gave us the bill when we were not even done eating yet and told us they were closing and we had to leave soon... I am so shocked at how awful this place was, I've never experienced this type of careless service. Definitely never coming back and I advise the same for everyone else.
I never want to leave a bad review but I 100% cannot believe how awful this experience was and she did not care at all that what she was doing was wrong. I'm surprised they're still getting good reviews.